Ascott Waterplace Surabaya - Surabaja
Emerald isles scattered across a sapphire sea, Indonesia whispers a song of ancient spirits and sun-drenched shores. From the rhythmic dances of Bali to the volcanic peaks of Java, your soul finds its rhythm here. Wander through misty rice terraces or dive into coral gardens teeming with life. Secure a serene sanctuary in Ubud or a vibrant suite in Jakarta. Every sunset offers a new poem, every dawn a fresh adventure. Choose your haven, embrace the warmth, and let the archipelago enchant you.
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Ascott Waterplace Surabaya
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5 60126 Surabaja Indonesia
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
Check availability
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
One-Bedroom Deluxe Apartment. This modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Executive Apartment. Offering more space, this modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Deluxe Apartment. This modern air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Executive Apartment. Offering a bigger space, this modern and air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Three-Bedroom Executive Apartment. This modern and air-conditioned 3-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Penthouse. This modern and spacious apartment has air conditioning, a flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view.
Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free.
The fully furnished apartments areair conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The en suite bathroom has a bathtub, hotcold shower and hairdryer. Guests enjoy city view.
The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk.
The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges.
The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
The hotel day starts from hour 14:00 and ends at 12:00.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
Dear Valued Guest,
Please be advised that the Kids Pool within the Waterplace Thematic Pool is temporarily closed for scheduled renovations. We expect the Kids Pool to reopen on 17 August 2026.
All other pools within the Waterplace Thematic Pool area like beach pool, lap pool, lazy pool, and baby pool remain open and are operating as usual for your enjoyment.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your kind understanding.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
License number: 55194
Air conditioning
Key card access
Invoice provided
Physical distancing in dining areas
Parking
Parking garage
Swimming pool
Restaurant
Use of cleaning chemicals that are effective against Coronavirus
Screens or physical barriers placed between staff and guests in appropriate areas
Parking on site
Daily housekeeping
Dry cleaningadditional charge
Water parkoffsiteadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Breakfast takeaway containers
Airport shuttle
CCTV outside property
Terrace
Luggage storage
Process in place to check health of guests
Car hire
Fitness
Staff follow all safety protocols as directed by local authorities
24-hour security
Designated smoking area
Physical distancing rules followed
Guest accommodation is disinfected between stays
First aid kit available
Trouser pressadditional charge
Hand sanitizer in guest accommodation and key areas
Golf course (within 3 km)additional charge
Fire extinguishers
Outdoor pool (all year)
Indoor play area
Sun terrace
Contactless check-in/check-out
Laundryadditional charge
Smoke alarms
Family rooms
Free WiFi
Grocery deliveriesadditional charge
Shared lounge/TV area
Fitness centre
CCTV in common areas
WiFi available in all areas
Airport drop offadditional charge
Internet services
Security alarm
Concierge service
Kids' outdoor play equipment
Airport shuttle (additional charge)
Airport pick upadditional charge
Meeting/banquet facilitiesadditional charge
Outdoor pool
Accessible parking
Lift
24-hour front desk
Shuttle service
Sun loungers or beach chairs
Water slide
Kids' club
All plates, cutlery, glasses and other tableware have been sanitized
Coffee house on site
WiFi
Ironing serviceadditional charge
Non-smoking rooms
Soundproof rooms
Shuttle service (additional charge)
Fax/photocopyingadditional charge
Cashless payment available
Private parking
Free parking
